xRM - Any Relationship Management

xRM, or Any Relationship Management, is an extension of the Microsoft Dynamics CRM business software which allows businesses to extend Microsoft Dynamics CRM solutions and build custom applications to track any business relationship. xRM requires no compromising features, capabilities, budget or delivery time. You can count on xRM to enhance the value of all relationships, improve business relevance, drive operational excellence, and increase business insights.

Our Practice

  • Implementing CRM systems for over 10 years
  • Over 40 Successful CRM implementations in Canada
  • Hitachi Solutions' Microsoft Dynamics CRM group is one of the largest independently managed practices in Canada
  • Microsoft Gold Certified Partner in CRM

With over 10 years of experience and 200 active consultants, our xRM Practice consistently delivers industry-leading solutions to a broad range of clients in Toronto, Calgary, Edmonton and Vancouver utilizing Microsoft Dynamics CRM technology. We have worked with Alberta Securities Commission, Cineplex, Absolute Software, Radiant Communications and Catalyst Paper.

To learn more about our xRM services, contact us online or call 1-866-816-4332 and ask to speak with an xRM specialist.


Boost productivity
  • Familiar, intuitive tools that help staff be more productive
  • Seamless integration to Microsoft Office
  • Role based forms
  • Contextual data visualizations
  • Work more efficiently with customers, partners, citizens, patients, employees, others

Streamline business processes
  • Automate business processes and streamline operations
  • Leverage relationships and assets across organization
  • Drive consistent business execution

Realize new opportunities
  • Extend Microsoft Dynamics CRM beyond traditional customer relationship management to discover new opportunities
  • Robust relationship management framework
  • Flexible data model
  • Drag and drop customization
  • Capitalize on diverse business relationships such as distributors, dealerships, franchises, consultants, contractors, suppliers, etc.