The Microsoft Cloud Hitachi Solutions Software Expert Services Ongoing Support
Your Complete, Ready-To-Use Vertical Solution
Each Industry Cloud is powered by the Microsoft Cloud plus Hitachi Solutions’ vertical specific software. We leverage years of experience and expertise with Microsoft AX, CRM and Business Intelligence to build solutions that hit the sweet spot for each vertical and provide an incredibly simplified experience. > Read more…
Our approach to implementation ensures results by focusing on your business goals. We help prepare your organization to successfully adopt and leverage new systems and capabilities. Our own project delivery methodology ensures quality, manages risk and promotes efficiency so you can drive value for your business by utilizing our vertical solutions and experience. > Read more…
Success is a journey which doesn’t end at go-live: it begins. Our dedicated support teams are positioned around the world, ensuring that issues are resolved in the quickest possible timeframe, keeping you focused on your business. Our Live Support services range from troubleshooting, monitoring and environment management, to a long-term dialogue, on your terms, so your systems evolve and grow with your business. > Read more…
Hitachi AX for Consumer Goods
Hitachi CRM for Consumer Goods
Market Share Analysis
Compare total customer purchasing power to your projected share of the market in order to manage your growth goals with a better understanding of your actual versus forecasted revenues, contract profitability and costs, and cross–sell and up-sell opportunities.
Data Integration and Automation
Integration with Material Resource Planning, Supply Chain Management, and Enterprise Resource Planning systems allows for a complete 360-degree view of the customer, including historical information so you can automate quote processes to decrease the time it takes to generate orders.
Hitachi CRM Essentials
Hitachi CRM Essentials helps you achieve a successful CRM implementation more quickly and at a lower cost. It provides an extensive library of plug-ins, controls, and customizations that enable you to meet all of your industry and business requirements.
– Hitachi CRM Essentials includes:
- Business Rules Engine
- Agent Desktop
- Portal Framework
- User Adoption Solution
- Editable Grid
- Hierarchy Visualizer
- CRM + SharePoint Enhancement
- Plug-In Library
Add the Right Team and Approach to Your Industry Solution Equation
We assign an expert team to focus on your business. Use them for whatever services you choose: fixing issues, maintaining and managing systems, adding richer functionality and more.
Subscribe to an allocation of hours from our dedicated pool of Microsoft Dynamics and BI experts on a predictable, monthly service plan. Three tiers, Gold, Silver and Bronze, help you choose the service level and price that’s best for you.
The Power of a Team
Experience has taught us that the right team of two or three experts can cover the breadth of information required to keep a system live and thriving. We build our support teams right and back them with all the experience of our global team.
Inspire the Next
The latest from the Hitachi Solutions Blog
Dynamics 365 Roadmap: Dynamics 365 for Operations – How to Access Dynamics 365 for Operations Data Entities using OData Protocol and .NETby Atul Shukla | February 15, 2017
Open Data Protocol (OData) is a standard protocol for consuming data exposed by Dynamics 365 for Operations. OData is a new Representational State Transfer (REST) based protocol for CRUD operations – C-Create, R-Read, U-Update and D-Delete – that allows for integrating with Dynamics 365 for Operations. It is applied to all types of web technologies,... Read more »
Today’s era of digital innovation has brought with it enormous benefits in terms of efficiency and production, as organizations adapt to new ways of operating and develop strategies for growth in a mobile-first, cloud-based landscape — one that is constantly evolving as innovations such as the IoT and artificial intelligence come to fruition.As we have... Read more »
Did you know that, right now, you can launch your own customer, support, or prospect portal which is 100% housed, maintained, and integrated with your Dynamics 365 instance?A Dynamics 365 portal provides your audience an online location to communicate and collaborate. Depending on the audience that the portal is geared toward (such as whether it’s... Read more »